Privacy Policy

Last updated: May 2, 2026

Qurly (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening platform, analytics services, and related websites (collectively, the “Service”). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide Directly

Account information: name, email address, and password when you register
Organization information: organization name and settings you configure
Payment information: billing details processed securely by Stripe; we do not store raw card numbers
Profile information: any additional details you add to your account

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

Usage data: links you create, QR codes you generate, and actions you take in the dashboard
Log data: IP address, browser type, operating system, referring URL, pages visited, and timestamps
Device information: device type, screen resolution, and language settings

1.3 Click Analytics Data

When someone clicks one of your short links, our infrastructure collects:

IP address hash: a one-way SHA-256 hash of the visitor’s IP address — the original IP is never stored
Geographic data: country, city, and region derived from the IP at the point of the click (via Cloudflare’s edge network)
Referrer: the URL of the page the visitor came from, if provided by their browser
User agent: browser and operating system information
Timestamp: when the click occurred

This click data is attributed to your organization and stored in our analytics infrastructure (Databricks). The depth of historical data available to you depends on your subscription plan.

1.4 Cookies and Similar Technologies

We use cookies and local storage to keep you logged in, remember your preferences, and analyse how the Service is used. See our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Service
Process payments and manage your subscription
Send transactional emails (account confirmation, password reset, invoices)
Provide you with click analytics for your short links
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations
Respond to support requests

We do not sell your personal information to third parties. We do not use your information to serve third-party advertising.

3.1 Service Providers (Sub-processors)

Provider	Purpose	Location
Supabase	Database, authentication	USA / EU
Databricks	Click analytics processing	USA
Cloudflare	CDN, edge network, redirect infrastructure, Browser Rendering for destination snapshots	Global
Cloudflare R2	Object storage for uploaded assets and generated images	Global
Stripe	Payment processing, customer billing portal	USA
Google (Web Risk + Gemini)	Phishing/malware detection on destinations; AI image generation when you opt in	USA
Resend	Transactional and notification email delivery	USA
Printful	Print-on-demand fulfillment for the Print Shop, when you place an order	USA / EU

Each sub-processor is bound by data processing agreements and is prohibited from using your data for their own purposes.

3.2 Legal Requirements

We may disclose your information if required to do so by law or valid legal process, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Qurly, our users, or the public.

3.3 Business Transfers

If Qurly is acquired or merges, your information may be transferred to the acquiring entity. We will notify you before your information becomes subject to a different privacy policy.

4. Data Retention

Account data: retained while your account is active; deleted within 30 days of account deletion, except where retention is required by law
Click analytics: retained according to your plan (Pro: 30 days, Business: 90 days, Enterprise: up to 5 years). Free plan click counts are retained indefinitely per link.
Payment records: retained for 7 years to comply with financial regulations

5. Your Rights

5.1 All Users

Access: request a copy of the personal data we hold about you
Correction: request that inaccurate data be corrected
Deletion: request deletion of your personal data, subject to legal retention requirements
Portability: receive your data in a structured, machine-readable format

If you are in the EEA, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with your local supervisory authority. Our legal bases for processing are contract performance, legitimate interests, legal obligation, and consent.

5.3 California (CCPA)

California residents have the right to know what personal information is collected and to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, email privacy@app.qurly.dev.

6. Data Security

We implement industry-standard measures including TLS encryption in transit, encryption at rest for sensitive fields, and role-based access controls. No method of transmission or storage is 100% secure, and we will promptly notify you of any breach that affects your personal information as required by applicable law.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. Where required, we rely on Standard Contractual Clauses approved by the European Commission.

8. Children’s Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. Contact us and we will delete any such information promptly.

9. Changes to This Policy

We will notify you of material changes by email and/or a notice in the Service at least 30 days before changes take effect. Continued use after the effective date constitutes acceptance.

10. Contact Us

Qurly
Email: privacy@app.qurly.dev
Support: support@app.qurly.dev